Contact
One address. A person answers.
Riders, workshops, couriers and businesses all write to the same place. No ticket numbers, no bot, no queue to pick from.
contact@radmoo.de- Where we work
- Berlin, all twelve boroughs
- When you’ll hear back
- Usually the same working day. We’re a small team in pre-launch, so evenings and weekends run slower.
- Press and partnerships
- Same address — put press or partner in the subject line.
Faster than an email
- Where is my repair?
- Your order code shows the live status, the quote and the collection time — no faster answer exists.
- Something about a booking
- Change a slot, accept or decline a quote, or message the workshop directly from the ticket.
- I run a workshop
- List your shop, or sign in to a listing that is already under review.
- I want to carry runs
- Freelance courier work between riders and partner workshops, on your own hours.
- We run bikes as a business
- Fleets, offices, housing and brands — one account, one invoice, collection from your address.
Something about your data — a copy of it, or its deletion — goes to the same address. What we hold and for how long is set out in the privacy notice.